User Guide
What is Content & User Management for Cloud Jira?
User management is a task that should be done regularly, but it's not always easy to remember to do.
It's a hassle to figure out who to disable, especially if your organization is large and project team members change from time to time.
Automating user management on a regular basis by checking for inactive users makes it easier to handle and allows you to focus on other tasks, increasing your productivity.
It also allows you to manage people who have left the organization or are inactive.
Who can use Content & User Management for Cloud Jira?
JIRA administrators can use this App.
OverView
Automated User Management App
Identify target disable users using configurable base date. Set a schedule to regularly run actions automatically
Deal with your user management easy: Automatically and systematically.
Configuration
To install App, go to Manage apps find Content & User Management for Jira applications:
To configure Content & User Management, go to Administration - User management - click on "Configuration"
On the Configure page, you can set your organization API key and other information to enable the feature.
App Setting
In Setting Info, you need to enter the required values.
You must enter the required information before you can connect your Jira Cloud instance and manage Atlassian Organization users.
1. Admin API Keys
Admin API key : To connect the app to your Atlassian instance, you need information about the API key generated in the Atlassian admin interface.
go to the url admin.atlassian.com and click Setting > API keys menu.
click the Create API key button
Enter the API key Name and Set the Expiration date.(maximum 1 year)
Copy your API key and Organization ID (This key can visible once in this page.)
Enter your API key to Admin API key, key name and Expiration date
2. API Token
API Token : To get information about groups and more from your app, you need the API Token and user Email information.
User Email : The user email that created the API token
Get API keys
go to the url admin.atlassian.com and click Setting > API keys menu.
click the Create API token button
Enter the API token Name and Set the Expiration date.(maximum 1 year)
Copy your API key and Organization ID (This key can visible once in this page.)
Enter your API token to Access API token, token name, Expiration date, and user email.
required registeration result
App Setting done
User Management
1. Group Management
- Manage Users, Groups and Schedulers.
Administrator can add/remove users With License-Access-Groups, which are groups where Jira is added as a product.
Button Description
New Group: Create New Group
Set License-Access-Group: Setting the License-Access-Group
Add User to License-Access-Group: Add Users To License-Access-Group
Move users from a specific group by moving them to License-Access-Group.
However, the users are moved to the License-Access-Group exactly the same.
Therefore, if a Jira product is added to a group that the user already belongs to, you will need to manually remove the user from the existing group after moving them to the License-Access-Group to unify their Jira access groups.
Remove User From License-Access-Group: Remove User From License-Access-Group
Remove users who are members of the License-Access-Group group from the group.
(1) New Group
Admin User can create a New Group.
input the New Group Name
New Group Name
The number of product licenses currently remaining for the Jira product and the
the number of Jira licenses currently in use,
total number of licenses.Below you can see the groups to which your Jira Software Product has been added.
In new group, enter a name for the new group and click the Create group button.
* Add Jira Software to License-Access-Group
Go to admin.atlassian.com
Add product Jira to the group specified by License-Access-group.
In Group product access, click the Add product button.
adding Jira products to groups is end.
adding result
(3) Set Users To License Access Group
Enter the Action License Target Group Name
When Admin User enter an action license target group name, Admin User will see a dropdown list of
groups from the dropdown and select the group you want to move the user to.At the bottom, the user information of the selected group is displayed in a table.
To move all of those users to the group you specified as License-Access-Group, click the
Click the Action button at the bottom.
2. User Management
In the Manage Users feature The actions of checked users apply to the license access group.
Button Description
Add User: add to Liscense-Access-Group
Remove User: add to Liscense-Access-Group
Admin user can add users to groups by searching for them in three different search types.
Select Users, Groups, or Administrative Accounts as the search type, enter a user in the keyword field, and then click the Search button.
Check the user's checkbox in the search results and add or remove them from the License-Access-Group.Select Search Type User name
set the search Type Username, Enter Keywords and click the search button.
search result appear
search result appear
Select Search Type Group
set the search Type Group, Enter Keywords and click the search button.
Select Search Type Managed accounts
Select the search Type Managed account.
A list of managed accounts appears in the table.
3. Auto Management
Admin User can set login thresholds for automatic user management.
Automated management only applies to managed accounts and can be managed by creating a scheduler.
New Scheduler button: Click the new scheduler button to create a scheduler for automatic user management.
name : scheduler name
execution time: Set the time that the scheduler will run each day.
Deactivation Base Days : Last login criteria for removal from groups using Jira productsDate
Run On / OFF : Scheduler ON of OFF
Once the scheduler is created, it is added to the table, and you can create one scheduler for auto user management.
The scheduler can be enabled or disabled by clicking the ... button.
Click the created scheduler to access its details page.
Scheduler details and executed records appear in the table.
